Please ask any questions. Use eBay’s “Ask Seller a Question” below. I will get back to you ASAP!

100% Satisfaction Guaranteed. If you are unhappy, just return your item for a complete refund. For a fast, expedient process, use eBay’s Return Process, accessed through the auction link.

Thank you again for looking at my auctions. I hope you have a pleasant experience with me and I look forward to seeing you again. Check back often as I am always adding new and interesting items.

Payment:
 
I accept PayPal as my preferred method of payment. If you cannot use PayPal, please send me an email through eBay letting me know your payment method.

Payment via PayPal is expected within 3 days of auction close date.

Immediate payment required for my “Buy It Now” listings.

Shipping:
 
I ship most items USPS Priority Mail. Delivery time in the Continental U.S. is typically 1 to 3 days via USPS.  For heavy or bulky items, I use FedEx Ground with a 2 to 7 day delivery time.

NOTE: Most shipments through USPS Priority Mail Flat Rate can be made at no extra charge to Alaska and Hawaii. If the item is too large for a Flat Rate Box, it will have to go via regular USPS Priority Mail or FedEx Express. There will obviously be an extra shipping charge in these situations. If you live in AK or HI, please contact me before bidding to get a correct shipping quote. 

I normally ship within 1 day of receiving cleared payment, but if your payment is received by 2 P.M. Eastern Time, I can usually get the item out the same day!

As always, I make sure to pack items with plenty of packing materials and will double box items if necessary. I also am happy to combine shipping and save you on shipping costs if items can ship in the same package safely.

International Shipping: I only ship Thought eBay’s Global Shipping Program to the countries that the Global Shipping Program services. I ship by Priority Mail or FedEx Ground to eBay’s Global Shipping Center. From eBay’s Global Shipping Center your package is rerouted by eBay for international delivery. (This is a service that is offered by eBay and I have no control over their shipping charges.) The buyer is responsible for all international shipping fees as well as all duties and taxes related to customs (These get paid directly to eBay). These additional charges will be placed on the order by eBay at the time of checkout and I have no control over them. Basically, I charge my regular shipping to get your item to eBay’s Global Shipping Center in Kentucky and eBay charges you for all the other fees. These additional charges can be expensive, please check with eBay in regards to these charges.

I strive for happy buyers. As with most humans, I do make mistakes from time to time. I appreciate knowing if I have made an error in my listing or if the item is not to your satisfaction. If you have any issues, please contact me before leaving anything less than five stars. I always welcome the opportunity to handle any issues that may arise. I strive for 100% customer satisfaction. If at any time you are not happy with a purchase from me, I will solve the problem. No questions asked. Just please give me the opportunity to solve the problem before posting anything but “Positive Feedback”. Your positive feedback is very important to me and is greatly appreciated.

Thank you,

The Tool Broker aka Bob Harris